Dear Terminix Families,
Protecting your family and home is at the heart of everything we do, and the safety and well-being of our employees, customers and communities will always be our first priority. As the Coronavirus (COVID-19) begins to have a greater impact on the communities we serve, we have taken additional actions to ensure that we will continue to provide our essential services to protect your family and home safely and without interruption.
- Prior to arriving at your home, your technician will call to confirm your appointment as normal. If you are scheduled for an interior service, we will ask if anyone in your residence is ill with viral symptoms or quarantined. If so, we will only perform exterior services. We will not enter your home.
- In most cases, our services can be performed outside your home without entry or human contact. If entry to your home is required or requested, it can be done with limited human contact.
- When servicing indoors, we will always utilize applicable personal protective equipment such as: a respirator, goggles, shoe covers, disposable cloths and waste bags with ties.
- Our team members remain vigilant with existing health precautions such as regular hand washing and disinfecting service tools and equipment after every home visit. In addition, our team members know that we are committed to taking care of their needs, and they have been advised to stay home if they feel ill or may have come into contact with someone who has been exposed.
We know the safety of your family and comfort of your home is more important now than ever before. Pest activity doesn’t stop during this time, and neither will we. We are closely following guidelines from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and other local and federal health officials. We remain committed to responding to the needs of our customers and employees as this situation evolves.
Thank you for being a valued Terminix customer. We are grateful for the opportunity to help protect your home and family. Be well and know that Terminix is here for you – today and always.